We are your internal marketing consultants.
By doctors, for doctors.
We provide a consultative approach, performing a diagnostic of your current retention rate, and make recommendations of services. We help your practice grow by increasing revenue per patient, patient retention, and frequency of visit.
We never call in sick, we never quit.
DSN was founded by two doctors on the shared belief that every practice is sitting on a diamond mine, if they only knew where and how to dig.
Our goal is to help you keep your patients, and keep them happy, as the patient relationship is the single most valuable resource that exists.
Our Promise.
Understanding the true value of your patient database.
DSN will perform a cleanup of the practice database. Practice owners can see the demographics of their patients, wrong numbers, the true active patient count, reasons that people have left, and times of day they are most likely to answer the phone. DSN will clean the data on unscheduled treatment plans and do targeted campaigns to reactivate those patients and get them back on the schedule.
Complete transparency and commitment to quality representation of the practice brand.
All inbound and outbound calls are recorded and reviewed by our quality assurance team. Practice will receive regular success reporting showing the number of appointments booked and patient response to the campaign. Agents are trained in effective scripting and tone of voice. Practice has control over when appointments can be scheduled utilizing an online booking tool. By outsourcing phone calls to DSN, the practice can spend more time connecting with patients and improve their experience in the office.